Effective Date: 30 April 2026

At Aurum Raaga by NEO MIND CONSULTANTS PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details

b) Payment Information

We do not store your card or payment details. All transactions are processed securely through trusted third-party payment providers.

c) Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send promotional offers (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment gateways
  • Shipping partners
  • Technical service providers (hosting, analytics)
  • Legal authorities (if required by law)

4. Cookies & Tracking

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate security measures such as:

  • SSL encryption
  • Secure servers
  • Restricted data access

While we take strong precautions, no system is completely secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing

To make a request, contact us using the details below.

7. Data Retention

We retain your data only as long as necessary for:

  • Order fulfillment
  • Legal and accounting purposes
  • Customer support

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

For any privacy-related concerns:

Aurum Raaga by NEO MIND CONSULTANTS PRIVATE LIMITED
📍 Dehradun, India
📧 Email: [email protected]
📱 Phone/WhatsApp: +91 8218128956